17.03.2020
Customer Announcement
As the Corona outbreak is turning into pandemic in Finland, by this letter we inform about the preparation for possible force majeure, due to the ongoing new coronavirus epidemic (officially known as COVID-19). However, we do our best to keep the impact in minimum.
The increased spreading of COVID-19 may temporarily affect our ability to meet our obligations of delivery, in which all parties are involved throughout our supply chain. The current situation is beyond our control and there is currently no information on when the situation will return to normal because of the rapid spread of COVID19. We deeply apologize for any inconvenience this may cause to your business.
Situation now:
- our production and supply chains operate normally, but we are prepared for rapid
changes due to the situation
- We prioritize arrangements, in order to minimize the impact on our delivery capability in
the future
- Any delays in the deliveries already been confirmed are to be informed for you as early as
possible.
Due to the coronavirus, we have enhanced the hygiene practices of our facilities, and provided additional guidance to our staff to protect the health of all parties, in order to maximize a stable business operation. At the same time, we respect the decisions of the Finnish Government and the instructions and recommendations of the authorities.
For this reason, we avoid any external traffic to our company by changing all appointments and visits on our premises, except incoming and outgoing freight, to digital form, to be held either via Skype, Teams or phone. We also avoid travelling and meetings of our staff outside our premises.
To change the arrangements for already arranged appointment, please contact your contact person.
We will keep you updated and if you have any questions, we will help you in any way.
Best regards,
Jari Kokkonen
Sales Director
+358 10 5727 526